At Roverten, we are committed to providing a secure, transparent, and hassle-free shopping experience. These billing terms outline our policies regarding payment security, accepted payment methods, and troubleshooting payment issues.
Payment Security
We prioritize the protection of your personal and financial information by using Secure Sockets Layer (SSL) encryption technology. This ensures that all transactions and sensitive data, such as credit card details, remain encrypted and safeguarded from unauthorized access.
Accepted Payment Methods
We accept a variety of secure payment methods for your convenience:
- Credit and Debit Cards: Visa, MasterCard, American Express, and Discover. Debit cards with Visa or Mastercard logos are also supported.
- PayPal: You can complete transactions securely via PayPal, even without a PayPal account, by checking out as a guest.
If you are using a prepaid debit card, please ensure that it is registered before attempting to make an online purchase.
Currency and International Fees
All transactions on Roverten.com are processed in United States Dollars (USD) unless otherwise specified. If you are purchasing from outside the United States, your bank or card issuer may apply additional international transaction fees or currency conversion charges. Roverten does not control these fees, as they are determined by your financial institution.
Resolving Payment Issues
If you experience any difficulties while making a payment, please try the following troubleshooting steps:
For Debit or Credit Card Transactions:
- Double-check that your card number, expiration date, CVV code, and billing address are correctly entered.
- Ensure that there are sufficient funds available in your account.
- Verify with your bank that your card is authorized for online transactions and that there are no restrictions affecting international purchases.
- Try refreshing the checkout page, logging out and back in, or switching to an incognito/private browser mode.
- If your payment is still declined, contact your bank, as they may have blocked the transaction for security reasons.
For PayPal Transactions:
- Ensure that your PayPal account does not have transaction limits or holds that could prevent successful payment.
- Confirm that your billing and shipping addresses match, as PayPal requires this for transaction verification.
- Try using a different browser, device, or an incognito/private browsing mode.
- If PayPal payment issues persist, consider using a credit or debit card instead.
If you have attempted the above solutions and are still experiencing issues, please contact our support team at [email protected] for further assistance.
Privacy and Security Commitment
At Roverten, we are dedicated to ensuring the highest level of privacy and security:
- We use SSL encryption to secure all transactions and protect customer data.
- Your personal information is stored securely, and we do not retain credit card details on our servers.
For more information on how we handle customer data, please refer to our Privacy Policy.
By completing a purchase on Roverten.com, you acknowledge and agree to these Billing Terms and Conditions.
For any inquiries or further assistance, please reach out to us at [email protected].
Address: 31707 Oak Crossing, Magnolia, TX 77355, United States
Email: [email protected]
Phone: (+1) (816) 641-8070
Work Hours: 8AM - 8:30PM
Work Days: Mon - Sat
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